Research interviews · user research

Your interviews come back as themes — with the quotes to prove them.

Every session returns a themed summary and a verbatim quote bank — participants anonymized, quotes never paraphrased, observation kept separate from interpretation — and every session after follows your report shape. Confirm themes and quotes against the recording before you cite them.

No card neededDeleted in 7 days by defaultNever used for training
REAL SESSION → THE FINDINGS, UNEDITED
usability_p07.mov42:19 · researcher + participantREAL SAMPLE

Themed summary

Theme — provenance builds trust

Participants distrusted summary figures they couldn't trace to source. Surfacing the underlying record resolved hesitation in 5 of 7 sessions.

Theme — onboarding friction

The setup step was the most common drop-off point.

The Research pack

What Verbato writes from a session.

One recording at a time, every quote traceable to what was said — and every report shape yours to adjust.

Research interview

A themed summary and a verbatim quote bank, observation kept apart from interpretation.

Usability session

Findings grouped by severity, each with its evidence and a recommendation.

Focus group

Themes, with where the group agreed and where it split.

The one you define

There’s no menu — describe your report once and it’s a type like any other.

The proof — a real recording, the real documents

A real session — and the themed summary Verbato wrote from it.

Each session returns themes with the quotes to prove them — participants coded, quotes never paraphrased.

usability_p07.mov
42:19 · researcher + participant · RESEARCH INTERVIEW
Press play and the transcript follows the audio, word by word. Nothing plays on its own.
REAL SAMPLEwritten by Verbato, unedited

Themed summary

Theme — provenance builds trust

Participants distrusted summary figures they couldn't trace to source. Surfacing the underlying record resolved hesitation in 5 of 7 sessions.

Theme — onboarding friction

The setup step was the most common drop-off point.

The mechanism

From session to findings.

01

Record the session

Interviews, usability sessions, focus groups — one recording per project.

02

It becomes the verbatim record

Word for word — the quote bank pulls from it, untouched.

03

Your report writes itself into your template

Themes with evidence, drafted — you confirm against the recording before you cite.

A correction you confirm applies from the next session on — and you can undo any of them.

Conduct, not badges

A session is not content.

Deleted fast, provably, never fed to a model to learn from. Participants appear by code in the documents — and the summary is a draft you check before citing.

  • Deleted in 7 days by default — recording, transcript and documents together.
  • Deletion leaves a receipt you can check, not take on faith.
  • Never used to train or improve AI models — ours or anyone else’s.
  • Delete everything, any time, on demand.

Hours are the only meter.

Documents, corrections and exports are never counted — you choose hours, everything else is included. There’s a free tier, no card.

See plans and hours

The short answers

Fair questions.

Can it turn user-interview recordings into structured findings?

Yes — each session comes back as a themed summary plus a verbatim quote bank, with observation kept separate from interpretation. You set the report shape once and every session follows it. It comes back drafted, for you to confirm against the recording before you cite it.

Does it do my qualitative coding?

No. Verbato writes an evidence-grade summary of one recording at a time, with quotes untouched — it doesn't code across your whole study or invent themes you didn't observe. The synthesis stays yours.

Can I use my own findings template?

Yes. Define your report template and instructions once, or name your report and correct the example the assistant writes, and every session comes back in your format.

Does it work for focus groups and usability sessions?

Yes — focus groups and usability sessions each have their own report shape, and the quote bank keeps every pulled quote verbatim.

What happens to the recording?

By default it's deleted after 7 days, every deletion writes you a receipt, participants are anonymized in the output, and nothing you record is used to train AI models.